Business Administration

Outcomes Assessment

Assessment Plan Submission

Has your Outcomes Assessment plan been submitted to the IACBE?

 X

Yes

    

No. The plan will be submitted to IACBE on:

     yyyy/mm/dd    


Is the original or revised outcomes assessment plan you submitted to the IACBE still current or have you made changes?

 X

The outcomes plan we submitted is still current.

    

Changes have been made and the revised plan is attached.

 

We have made changes and the revised plan will be sent to the IACBE by:

yyy/mm/dd

Program- Level Intended Outcomes Matrix

SWAU IACBE Report 2009-2010 Submission Date: 6/20/2010

For the 2009-2010 Academic Year Program- Level Intended Outcomes Matrix for (Southwestern Adventist University)

Insert your own direct and indirect student learning measures in the matrix provided below.

On the bottom of the Program-Level Intended Outcomes Matrix a space is provided to show changes and improvements you plan to make as a result of your assessment activity.

 

 

 

 

 

Identify Each Intended Outcome

Identify the Assessment Activity

 Assessment Results
Intended Outcome Was:

 

 

B.B.A. (Accounting, Business 
Administration, International
Business, Management & Marketing)
 

 

Realized

Not Realized *

 

 Direct Measures:

 

 

 

 

1. 80% scoring "good" or "better" on student portfolio

 
 Individual Portfolio

X

See Note A

 

 

2. Scoring equal to or better than national mean on business E.T.S.  

 
Business ETS Test


X

 

 

3. (a). 60% of students in each concentrations score in excess of national average on ETS.
 
    (b) Average score of students in each concentration exceeds class average on in-house test.
                     
    (c) Average score in each concentration exceeds total average in that concentration.
  

Business ETS and  In-House test.  9 core subjects and 7 concentrations, 8 students. 

X

See Note B 

 

 

Indirect Measures:

 

 

 

 


1. Rating quality of instruction methods used to teach business courses at least 3.75 on the scale of 5.

Student Survey

 X
(Average of 4.40)

 

 

2. Rating quality of library resources at least 3.75 on scale of 5


Student Survey

 X
(Average of 4.3) 

 

 

 3. Rating content of classes in major area at least 3.75 on scale of 5

Student Survey 

 X
(Average of 4.7)  

 

 

4. At least 80% of Business juniors and seniors participating in S.I.F.E. for at least one year.

SIFE Membership Statistics

(80% of Business Students join SIFE)

(See Note C)

 

 

5. 80% hired or accepted into graduate program 6 months after graduation.

Contacting graduated students

X

(70% Accepted into MBA, 30% Hired)

(See Note D)

 

 

*Explanation of course of action for intended outcomes not realized:

 

A.   The intended outcome was realized.  100% scored “good” or “better”.  All business students, including freshmen, are to be given a copy of the rubric so that they clearly understand the business criteria.  We will continue to aim for the goal of 80%. On the 6- point scale, the average scores of each field are list below:

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Total Avg  

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4.70

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ACCT

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4.83

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International bus.

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4.65

</td> </tr> <tr style="height: 15pt"> <td style="border-bottom: #f0f0f0; border-left: #f0f0f0; padding-bottom: 0in; background-color: transparent; padding-left: 0in; width: 54.1pt; padding-right: 0in; height: 15pt; border-top: #f0f0f0; border-right: #f0f0f0; padding-top: 0in" width="72">

Magt

</td> <td style="border-bottom: #f0f0f0; border-left: #f0f0f0; padding-bottom: 0in; background-color: transparent; padding-left: 0in; width: 41.9pt; padding-right: 0in; height: 15pt; border-top: #f0f0f0; border-right: #f0f0f0; padding-top: 0in" width="56">

4.25

</td> </tr> <tr style="height: 15pt"> <td style="border-bottom: #f0f0f0; border-left: #f0f0f0; padding-bottom: 0in; background-color: transparent; padding-left: 0in; width: 54.1pt; padding-right: 0in; height: 15pt; border-top: #f0f0f0; border-right: #f0f0f0; padding-top: 0in" width="72">

Market

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4.90

</td> </tr> </tbody> </table>

      Besides business department specific and IACBE portfolio assessment criteria, this year business department needs to integrate the four areas of the QEP (Information technology, writing, research and critical thinking) into the business portfolio assessment.  It is university common criteria for the portfolio assessment.  100% of senior business students passed QEP portfolio requirements.

B.   Results of ETS MFT in Business (2009-2010)

 1.Item 2009 (2009-2010 school year), 2008 2007 2006 2005 2004

Departmental test mean score 144.13, 153.6, 153, 151.7 151.7 143.8

National institutional mean score 144, 152.9, 152.1, 151.6 151.6 154.1

Assessment indicator results (expected score or percentage in parenthesis)

Accounting 40% (50%), 49 (40) 58(50.3) 47.9(44.6) 49.1(44.6) 35.2(48.1)

Economics 40% (50%),, 55 (85) 52 (47.6) 46.5(42.8) 44.5(42.8) 40.0(40.1)

Management 53%(50%), 50 (20) 52 (55.2) 50.6(57.1) 56.7(57.1) 50.3(52.2)

Quantitative methods 38% (50%),, 49(65) 52 (46.5) 54.8(56.6) 51.2(56.6) 49.9(48.8)

Finance 55% (50%), 57 (55) 61 (55.6) 39.6(36.4) 38.9(36.4) 32.8(37.8)

Marketing 46%(50%), 55 (35) 43.3(46.8) 43.7(46.8) 39.8(46.9)

Legal/social aspects 48%(50%), 35 (30) 50.0(49.8) 46.9(49.8) 38.4(41.1)

Information System 53%(50%), 58 (40) 54 (58.5)

International issues 48%(50%), 58 (65) 59 (54.3) 43.5(44.3) 53.7(44.3) 38.0(44.3)

Numbers in parenthesis are national mean scores, which are also the Department’s goal. 8 business students took the Business E.T.S. test in April, 2009.

The aggregate mean score for all sections of the test was 144.125 (50.3%) compared to the national mean of 144 (50%). This is consistent with the previous year. We have met our goal to have ETS MFT score at least 50% of national mean.

Contributing to this result is the fact that 2 of 8 students scored above 150. In total, 8 students scored above the national mean. The highest score was 159 and the lowest score was 132. For three of the nine assessment indicators, viz. management (53%), finance (55%) and information systems (53%), the Department’s average score 144.125 was above the national mean, 144.

         (b) Marketing and management students did not meet the goal of exceeding the senior class average on their in-house test.   

          (c) All business undergraduate students score above the class average score for their specific part of the in-house.

The result of Business Department In-House Test from 8 business students showed the grade for different business subjects: Accounting (30%), Business Finance (53%), Business Law (49%), Economics (44%), Business Ethics (46%), International Business (44%), Management (48%), Marketing (43%), Quantitative Methods (49%), Information System (56%) The total average score for entire senior class is 46%, which is slightly lower than those of last year (2008-2009). The average score for GMAT simulation test is 45% (Verbal, 43%, Quantitative 46%). It is estimated that our business student will score 410, which will be able to meet our minimum GMAT admission requirement, 400.

           Action:  When using class average as a goal, it will always show some group as below the average.

           Last year management students were consistently below average on (a), (b) and (c) above.  This year management students did well with (a), (b) and (c).  However, the marketing students do not perform well as compared to other majors.

C. Participation in S. I.F. E. was 89% (compared with 80% last year).  Goal is 80%.  We meet the goal this year.  The S.I.F.E. team again won their Dallas league at the SIFE regional Competition 2010 in March of 2010.   We will continue to aim for the goal.  We have made S. I. F. E. membership and participation one of the criteria when selecting business students for named scholarships. 

D. Among 10 business students, 7/10 (70%) will join MBA program and work in this DFW area, and 3/10 (30%) will start working at Adventist Hospital System and various companies.

 

 

 

 

 

 

Identify Each Intended Outcome

Identify the Assessment Activity

 Assessment Results
Intended Outcome Was:

 

B.S. in Business Administration and computer 

Information System

 

Realized

Not Realized *

 Direct Measures:

 

 

 

       1. 80% scoring "good" or "better" on student portfolio

 
 Individual Portfolio

There was no student graduated from this major this year

 

       2. Scoring equal to or better than national mean on business E.T.S.  

 
Business ETS Test

There was no student graduated from this major this year

 

 3. Using an In-house Business Test.  Students should score equal to or better than 50% in each of 9 business topics

In-House Business Test 

There was no student graduated from this major this year

 

Indirect Measures:

 

 

 


1. Rating quality of instruction methods used to teach business courses at least 3.75 on the scale of 5.

Student Survey

There was no student graduated from this major this year 

 

2. Rating quality of library resources at least 3.75 on scale of 5


Student Survey

There was no student graduated from this major this year




3. Rating content of classes in major area at least 3.75 on scale of 5

Student Survey 

 

There was no student graduated from this major this year 

 

4. At least 80% of Business juniors and seniors participating in S.I.F.E. for at least one year.

SIFE Membership Statistics

There was no student graduated from this major this year 

 

5. 80% hired or accepted into graduate program 6 months after graduation.

Contacting graduated students

There was no student graduated from this major this year

 

 

Identify Each Intended Outcome

Identify the Assessment Activity

 Assessment Results
Intended Outcome Was:

 

M. B. A.

 

Realized

Not Realized *

 Direct Measures:

 

 

 

1. 80% scoring "good" or "better" on graduate portfolio

 
 Individual Portfolio


X

See Note A

 

2. 75% score at least 70% on each four parts of a comprehensive case study analysis

 
Comprehensive case study


X

See Note B

  

3. 80% success in C. P. A. exam within three years  

C.P.A. exam results and student contact 

 X

 See Note C

 

Indirect Measures:

 

 

 


1. Rating curriculum at 3.75 or above on a scale of 5 

Graduate Student Survey

 X

 

2. Rating instruction at 3.75 or above on a scale of 5 


Graduate Student Survey

 X

 

3. Rating learning resources at 3.75 or above on a scale of 5 

Graduate Student Survey

 X
 

 

4. 80% of students who graduated in May 2009, August 2009 or December 2009 hired within 6 months of graduation

Contacting graduated students

  X

 

*Explanation of course of action for intended outcomes not realized:

       A. The intended outcome was realized.  We have now added a requirement that the information that should be in the portfolio should address and show mastering of specific objectives for each of the required M. B.A. courses.  The average score of 81.25% has met the goal.  The lowest score is 80.00%. 100% scoring "good" or "better" on graduate portfolio.

B. We raised the goal this year from 75% of students scoring at least 70% on each parts of case analysis to be 75% scoring at least 80% on each parts of case analysis.  The students in the capstone course met the 80% requirement on all parts of the case analysis except for (a) the external threats and opportunities (average score 90%). The lowest one is 83% and 100% of MBA students score at least 80%.

We will continue to aim for the goal of 80% of each part of the case analysis. 

      C. One student had successfully passed the C.P.A. Exam this year and three Accounting students are currently taking CPA review in the summer and will sit for their CPA exam this year.